• What is this feature?
• Are the three numbers free?
• How can this feature be useful to me?
• Do I pay for receiving calls on any of the three numbers?
• How can I add these numbers?
• Do I need multiple phones or multiple phone adapters to use this feature?
• What is the difference between the primary phone number and the two virtual numbers I get?
• I have further questions concerning this feature. What do I do?
• I have a problem with this feature. How can you assist me?

What is this feature?
With Olivoice you get 3 phone numbers with every account. The primary number must be in your area for 911 purposes. The other two phone numbers can be chosen from our pool of numbers in the USA and Canada.

Are the three numbers free?
Yes, you get all three numbers for free no matter which plan you are on. However, if you wish to add more than three phone numbers you will be charged.

How can this feature be useful to me?
Simply the three phone numbers you get make it cheaper for other people to call you. For example, let’s say you live in New York, and your daughter lives in Florida while your son is studying in Montreal. Your primary number should be in New York for 911 purposes. Then you get to choose two other phone numbers, it would be best to have them in Florida and Montreal since both your daughter and son can call you and pay a local charge instead of paying a long distance rate.

Do I pay for receiving calls on any of the three numbers?
No, receiving calls on any of the three numbers is always free.

How can I add these numbers?
You can add these numbers by logging in your account at www.olivoice.com then go to the My Olivoice Phone Numbers section.

Do I need multiple phones or multiple phone adapters to use this feature?
No, after adding these numbers any call you receive on any of these numbers will ring on your Olivoice phone.

What is the difference between the primary phone number and the two virtual numbers I get?
Your primary number is the number you choose when you sign-up with Olivoice. It has to be within your locality or state for 911 purposes. The other two numbers you add is linked to this number, so that you receive all your calls on the same phone.

I have further questions concerning this feature. What do I do?
Please email us any questions you have regarding the features at support@olivoice.com and we will be happy to answer all your questions within 12 hours.

I have a problem with this feature. How can you assist me?
If this feature is not working properly please call our technical support at 1 888 277 VOIP (8647) and we’ll be happy to assist you.